Refund policy

Shipping:

  • It may take 24-48 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
  • Shipping Fees and Timing : We offer free shipping on all orders over $35 USD. All destinations: 4-12 business days
  • To track your order, please visit your CrochetPark account or the shipping confirmation email.

Return value:

  • 100% Money Back Guarantee, our return policy is 14 days

    We accept returns within 14 days after your order is delivered.

    Once we receive your returned item, we will process your refund within 3-5 business days.

  • Or to register a return online ,Contact the client service. Register your returns online by connecting to your CrochetPark account.
  • Items purchased with PayPal can be returned online or exchanged at a self-supporting store
  • Prepare the packageTo be eligible for a return, items must be unused and in their original condition and packaging.
  • Return Method : We will arrange for a local courier to pick up your return directly from your address.

Inquiries 

 (Business days: 24 hours a day, 7 days a week)