Refund policy

Shipping:

  • It may take 24-48 hours to process your order . Once your order has been processed, you will receive an email confirming that your order has been shipped.
  • Shipping Fees and Timing : We offer free shipping on all orders over $35 USD. All destinations: 4-12 business days
  • To track your order, please visit your CrochetPark account or the shipping confirmation email.

Return value:

  • 100% Money Back Guarantee, our return policy is 14 days . 

    We accept returns within 14 days after your order is delivered.

    Once we receive your returned item, we will process your refund within 3-5 business days.

  • Or to register a return online ,Contact the client service. Register your returns online by connecting to your CrochetPark account.
  • Items purchased with PayPal can be returned online or exchanged at a self-supporting store
  • Prepare the package : To be eligible for a return, items must be unused and in their original condition and packaging.
  • Return Method : We will arrange for a local courier to pick up your return directly from your address.

Inquiries 

 (Business days: 24 hours a day, 7 days a week)